While I was not very happy with the time it took to have the service commissioned, I was very happy with the level of knowledge and professionalism of your people. This is the first time I’ve seen people in this industry who actually know what they are talking about. On the service itself, even though I’ve used it for a couple of days but I can already tell that it is blindingly fast compared to the DSL service I had from another provider in the past. It seems that I am getting around 300Kbps on my circuit which is an very good deal for the price I am paying. Another key difference that I have noted is the reconnects are extremely fast and I did not have to call your support line even once even though I had to disconnect and move my router around to find the optimum coverage spot for the wireless reception. The only thing I was a little disappointed about was that streaming video is still not possible. While my prime need was to have a fast and reliable data connection, the video output is also very clear and crisp and all the channels of our interest are there. Most important of all though, it works every time I switch on the TV compared to my previous cable service.
I do appreciate your support and efforts to provide us quality services in Islamabad. For the first time ever we have got quality services for internet and TV . We are enjoying your services and I will only say that it was worth spending money.
I wanted to thank you and your team at Nayatel for the great response time. It is amazing that it only took 18 hours from word ‘go’ to completion to bring a fiber optic cable into our server room and get us set up with our connection. Your team really came through in a very critical time for us. The guys worked late into the early morning making sure we were set. Please pass along my appreciation to those that made it happen. Thank you,
Gentlemen, Your crew made an enormous effort running fiber and installing the ONT overnight to help support our mission critical work. Each member of your overnight crew is worth commending, their professionalism and speed has earned your company the value it deserves. Above all on behalf of Lockheed Martin Corporation we would like to thank you and Mr. Saleem for executing on such short notice. We look forward to your commitment and continued support.