Parental Locking

With parental control, you can now lock your internet anytime you want in few clicks Free of Cost. Whether you are away from home or you want to stop your children from using Internet in late hours, Parental Control is the service for you. The easy to use interface helps you schedule parental locking just like an alarm in your smart phone.

How to use parental control:

1) Login to customer.nayatel.com
2) Click on Parental Control Button
3) Select “Repeat” or “One Time” as per your need
4) Select Date and Time
5) Click Submit

Terms & Conditions:

  • This service is ONLY for ISB/RWP customers
  • Only Home and Corporate Connect customers can use the service.
  • Locking internet will result in internet dependent services (For example Live TV, Nwatch, Joy App for Samsung, Joy App, VOD and BOD) to stop working on your devices but Nwatch, VOD, Live TV will continue working on HD Box. If your main device reboots during this, your HD Box will also stop working.
  • If customer’s router reboots during parental locking, customer will not be able to access customer portal. Use mobile data to access customer portal in this case

FAQs

1How to lock account each day automatically?

Schedule periodic internet locking on desired day/time using “Repeat” locking button. This will continue indefinitely, unless you cancel the schedule manually.

Example: Selecting Monday - 1600 to 1700, will result in locked internet on every Monday from 4PM to 5 PM.
2How to lock account on selected date only?

Schedule One Time locking on desired day/time by using “One Time” locking button.
For Example:
If you select the date from 15th to 20th of the month and time from 1500 hours to 1600 hours, it will result in locking the internet from 15th to 20th from 3 PM to 4 PM. Selecting only 15th of the month and time 1500 to 1600 will result in a one-time internet lock on 15th, from 3PM to 4PM. Note: This feature is only applicable 7 days in future, and the interval of schedule is also of 7 days.
3Will my other services get effected?

Locking internet will result in internet dependent services (For example Live TV, Nwatch, Joy App for Samsung, Joy App, VOD and BOD) to stop working on your devices but Nwatch, VOD, Live TV will continue working on HD Box. If your main device reboots during this, your HD Box will also stop working.
Note: You can deactivate parental locking anytime you want.
For details, Please Call 051-111-11-44-44 or email us at sales@nayatel.com

Service available for home packages RWP & Islamabad Only.

Nayatel Sales: (09:00 am to 05:30 pm) Monday to Saturday
Support: 24*7

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