Customer Stories

November 2, 2007
SARFRAZ ALI SYED
I just want to say that MASHALLAH your triple play services are running well. Specially your support is really effective, the customer care staff are really friendly and caring. There is a suggestion that as a Nayatel customer I want you to double the bandwidth of NAYATEL HOME CUSTOMERS as MBL DSL service is now being upgraded to 512 kbps for 1199 Rs. Nayatel users should get double bandwidth (i.e 1 Mbps) on the same rates as it’s a superior technology then dsl. THANKS
November 13, 2007
Asad Mehmood
Nayatel support has always responded like the signal travell in optic
January 30, 2008
Athar Tanveer
Dear Nayatel Team, I would like to thank you all for the efforts made during the shifting our mail services from DANCOM to NAYATEL. It was indeed a pleasure talking to such professionals on the phone for support whenever required during this process. I would especially like to thank Mr. Ameer, who has been very vigilant and patient while helping us on the phone for getting a few issues resolved. Mr. Ameer was available whenever we called him up and despite of daily routine, he helped us with all the patience, which is highly appreciated. I would like to express that the team of NAYATEL is professional and we look forward to strengthen our relationship with NAYATEL in the future.
February 20, 2008
Sarah Burki.
I just want to draw your attention, to your customer service… I cant now remember all the names of all the people i have spoken with on your 24 hour help line but i just want to add and let you know,how wonderful and helpful they all have been… Very impressed and thank you…
Nayatel Sales: (09:00 am to 05:30 pm) Monday to Saturday
Billing: (09:00 am to 05:30 pm)
Support: 24*7

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