Warranty: one year from the date of purchase. CPE will only be installed and opened by NTL Technician. Any tempering with the CPE by the customer will void the warranty. Customer has to provide earthing for the connection. In case of non-availability of earthing at customer premises and fault arising in ONT, warranty would be considered as void.

Extended Warranty Plan (for Installment 500)

Terms and conditions for extended warranty plan beyond standard 36 month warranty:

• Warranty of the above mentioned hardware will be extended from 37^th month till the customer terminates extended warranty package.
• Customers purchasing new hardware after July 01, 2014, are eligible to avail this package.
• This package is to be activated right after the expiry of standard warranty.
• Hardware with expired warranty will be tested for satisfactory working, before activation of the package.
• A six month prior notice would be required for the termination of extended warranty package.
• Other terms of extended warranty will be the same as of standard warranty.

Warranty: one year from the date of purchase. CPE will only be installed and opened by NTL Technician. Any tempering with the CPE by the customer will void the warranty. Customer has to provide earthing for the connection. In case of non-availability of earthing at customer premises and fault arising in ONT, warranty would be considered as void.

Extended Warranty Plan

Terms and conditions for extended warranty plan beyond standard 36 month warranty:

• Nayatel offers its customers, extended warranty package @ Rs. 200/month for Nayatel provided ONT, Home Router and UPS (battery excluded).
• Warranty of the above mentioned hardware will be extended from 37^th month till the customer terminates extended warranty package.
• Customers purchasing new hardware after August 06, 2014, are eligible to avail this package.
• This package is to be activated right after the expiry of standard warranty. In case of lapse, the customer is liable to pay the difference upfront.
• Example: If customer opts for the extended warranty package, five months after the expiry of standard warranty, he/she will pay Rs. 1,000/ (200 for each of the lapsed months), upfront and monthly Rs. 200/ - for the following months, till desires to keep the extension.
• Hardware with expired warranty will be tested for satisfactory working, before activation of the package. A six month prior notice would be required for the termination of extended warranty package.
• Other terms of extended warranty will be the same as of standard warranty.