Sohail Islam

Dear Sir,

Yesterday was a historic day in my Internet life. I finally got connected to Nayatel services. I finally got ON !

Mr. Muhammad Farhan led a team comprising of Mr. Mumtaz Muhammad, Mr. Adnan Ajaib, Mr. Muhammad Haseeb, Mr. Yasir Mehmood, Mr. Khurram Rauf and Mr. Waraq Shahid for installation at my homeand my immediate neighbours.

The balance which Nayatel team maintained between speed and quality of work was remarkable. I could not have asked for a better experience, a better team or a better team lead. Please note that this is coming from a telecom professional who has, as part of an entrepreneurial spree, once installed around 400 Microwave links for CM-Pak. I could clearly spot the resemblance between this team and the best that I had then. I remember I used to call my best team the Magic Team.

The great support that Mr. Haroon Akram provided for NTL+MBL connections at one of my work places and the NTL at my home is also worth mentioning. He can close the sale very convincingly and has a very positive attitude towards addressing pre/post sales issues and queries. Already many neighbours have asked me about FTTH services and I have invited them over for guided tour. I am sure I will be referring some customers very soon.

I have used the services of many ISPs during the last decade and I can safely say that the best are being provided by MBL/NTL and the ‘award’ for the worst goes to PTCL !