Anjum Niaz

To the Management of Nayatel:

I would like to congratulate you on providing me excellent customer and technical service. Your staff in both the departments was professional yesterday, despite being a holiday. The problem was resolved and my connection restored after they worked on it for half a day.

I am a journalist and wish I could quote your company’s example in providing a ‘First World’ service to its clients. But if I wrote about Nayatel, it would mean me promoting a commercial outfit. Still, I think others in the business should know that Pakistan too has organizations like yours where serving the client is uppermost.

Best wishes