Nayatel Cloud Call Center Solution, Powered by ZIWO

A cloud call center by Nayatel for managing voice calls and customer interactions with clear calls, quick setup, and reliable connectivity across Pakistan.

Trusted by growing teams across Pakistan

A modern cloud

call center

solution

Nayatel’s Cloud Call Center solution brings voice, WhatsApp, and CRM workflows together in one unified platform. Built on a proven cloud contact center foundation and supported by Nayatel’s local connectivity, it helps businesses across Pakistan deliver faster, more efficient, and remote-ready customer interactions.

Choose the call center setup that fits your business

Start with voice today and expand to richer customer conversations as your business grows

Voice Call Center

Reliable inbound and outbound calling with local numbers, clear call quality, and quick setup, no hardware required.

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Voice & Whatsapp Engagement

Handle calls and WhatsApp messages together from one interface for faster responses and better customer follow-ups

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Built for smarter, local customer experiences

Ultra-low latency and crystal-clear voice quality
Local fixed-line numbers for seamless communication
End-to-end setup and managed support included
Single-window access for platform and connectivity
Quick local onboarding and deployment services

Why teams in Pakistan choose this solution

Web-based & cloud-native

Web-based & cloud-native

Access from any browser. No downloads needed, quick setup, easy management.

Real-time dashboards & reporting

Real-time dashboards & reporting

Stay Monitor live calls, agent activity, and performance reports instantly and clearly.

Inbound & outbound call support

Inbound & outbound call support

Handle all support, sales, and service calls efficiently from one platform.

CRM integrations that fit your workflow

CRM integrations that fit your workflow

Connect Salesforce, Zoho, HubSpot, Freshdesk, and 15+ CRMs in just a few clicks.

Call recording & analytics

Call recording & analytics

Record and analyze calls to improve team training, quality, and decisions.

Workflows & WhatsApp chatbots

Workflows & WhatsApp chatbots

Automate tasks and customer interactions to boost productivity and response time.

Customer support solutions for every industry

Designed for teams that need scalable, reliable, and high-quality customer communication.

Healthcare services
Education platforms
Financial services
E-commerce support
Real Estate teams
Logistics & delivery operations
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Healthcare services

Manage appointments, reminders, and helpline support with ease.

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Education platforms

Assist with admissions, student queries, and remote technical help.

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Financial services

Run payment reminders, loan follow-ups, and service campaigns smoothly.

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E-commerce support

Handle orders, returns, and customer inquiries efficiently and accurately.

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Real Estate teams

Respond to property inquiries, manage outbound campaigns, and follow up leads.

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Logistics & delivery operations

Provide live updates, resolve issues, and coordinate field teams effectively.

Highly Rated by Customers Worldwide

Best Customer Support
Highest User Adoption
Easiest Admin
Best Ease of Use
High Performer
Most Recommended
High Performer Enterprise
Easiest To Do Business With
Best Customer Support
Highest User Adoption
Easiest Admin
Best Ease of Use
High Performer
Most Recommended
High Performer Enterprise
Easiest To Do Business With

Ready to upgrade your customer support? Let’s make it happen.

Fill out the form, and we’ll help you launch a smarter, faster customer experience.

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