Terms and Conditions - Nayatel

Terms and Conditions


  • To avail full speed of your package via Wi-Fi, additional access point might be required.
  • For Unlimited Packages, under the Fair Usage Policy (FUP), consumers are granted 1TB data with each package
  • Once the FUP is utilized for unlimited packages, the speed will decrease to 1Mbps till Extra GBs are purchased. ( Extra GB's can be purchased by logging into the customer portal)
  • There will be no carry forward irrespective of volume usage for Unlimited Packages.
  • Customers will not be able to transfer/receive volume through any means for Unlimited Packages.
  • In case more than 1 connection is required on a single ONT, a special request needs to be put forth via sales
  • Customers having 2 connections on one ONT and availing Unlimited Bundle on one connection will need special approval (via Sales) for Unlimited Bundle on second connection.
  • Limit Lock is not applicable on unlimited packages.
  • In case of any misuse of Nayatel Connection, the company holds right to terminate services without prior notice
  • Government taxes applicable

Nayatel Sales: (09:00 am to 05:30 pm) Monday to Saturday
Billing: (09:00 am to 05:30 pm)
Support: 24*7

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Connection Charges