Triple Play Terms and Conditions


  • Additional 5 Ghz Access Point is recommended to avail full speed on 50 Mbps and above packages via Wi-Fi
  • Once the FUP is utilized for unlimited packages, the Bandwidth will decrease to 1Mbps till Extra GBs are purchased. (Extra GBs can be purchased by logging into the customer portal) Extra GB's
  • There will be no carry forward irrespective of volume usage for Unlimited Packages.
  • Customers will not be able to transfer/receive volume through any means for Unlimited Packages.
  • Triple Play packages only include Basic Cable. Additional charges are applicable for DigitalBox or JoyBox
  • There is no line rent for Phone services.
  • Phone set (or any phone hardware) is not provided by Nayatel.
  • Unlimited Bundles cannot be availed by packages above 25 Mbps.
  • Limit Lock is not applicable to unlimited packages.
  • Government taxes applicable

Nayatel Sales: (09:00 am to 05:30 pm) Monday to Saturday
Billing: (09:00 am to 05:30 pm)
Support: 24*7

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