October 20, 2020
Being the first Fiber to the Home Operator in Pakistan, providing premium triple play services including Internet, Cable TV, and Phone to its customers; Nayatel has also introduced innovative value added products and services, that have benefitted its home and corporate clients. One such service is E-View; in which you don’t need a static IP to access your cameras. You can have your own security camera solution and let Nayatel’s E-View provide you with a customized URL, which is easy to remember to access your security cameras. This service can be used by Nayatel home and corporate customers, where you can instantly monitor all your security footage and view the activity through your cameras 24/7 from anywhere. A dedicated support team is also available that aids in the initial configuration of the URL when remote configuration is not possible. To subscribe to this service, simply login to the Customer Portal or download My Nayatel App.
July 29, 2020
Nayatel has launched NMX Bajao – a music streaming channel to promote Pakistani Artists Music all day long. This is going to be a new music channel addition in Pakistan after more than a decade. In a partnership with bajao.pk, Nayatel has introduced the channel to promote Pakistani music industry and provide a platform to young musicians to show their talent to the masses. With multitudes of music content available online without proper licenses, Nayatel and bajao.pk aim to provide copyrighted and licensed music to Nayatel’s users. The channel will have 24-hour streaming of vibrant folk music, 80s/90s music, pop songs, concerts, recently released music videos and Pakistani films music. In light of the rising tensions of cross borders, all Indian content was removed from NMX channels as per the instructions of Government. However, Nayatel believes that Pakistani Artists are equally and in some niches, more talented than any other talents available across the globe. Keeping in view the company’s beliefs, the latest endeavor aims to provide Pakistani talents seamless & authentic entertainment. The channel will be available to all customers subscribed to video services of Nayatel.
July 7, 2020
Many users complain of slow Internet at homes terming it biggest tech headache in pandemic. Historically, peak Internet hours at home were 6 to 11 pm when most of family members got together but lockdowns have brought everybody at homes day and night. Corona’s new lifestyle has expanded 5 hours per day of Internet peak time to 24×7. Families stream lot more HD/4K videos to pass the time they’re stuck in homes. Entertainment can turn into torture when buffering or freezing starts at climax. Schools have moved to online classes and kids need good speed on their laptops or phones. Video calls require stable connections at both ends. If connection at far end is freezing, you would get a frustratingly bad video. You would say that no one is using Internet at my home and still I can’t make a good video call. In reality, this isn’t true. When devices are connected with WiFi, many background applications (software upgrades, file transfers, etc.) choke the connection. On average, 6-7 family members use Internet and more than 10 devices connect to Internet at the same time. Kids in their free time, play Internet games and require lag free gaming experience. You call your ISP, complain about speed and get this frustrating answer “nothing wrong at the backend, everything is fine”. To diagnose the problem, you can test Internet speed by using free apps like Speedtest, Fast.com, etc. Download the app on your phone, stand near your WiFi router or ONT and run speed test. If speed is as per 90% of your package then it’s not ISP problem. If not, then it’s ISP problem, so contact provider and lodge a complaint. If speed is as per package, then move to a room farther away from router and run test again. If you get slow speed, then it is your router problem. If your router is more than 3 years old, it’s time to replace it. Like new phones, new routers are much more powerful than old ones. If you open your WiFi setting on phone, you would see many WiFis operating in neighbourhood. New routers have better capability to automatically adjust to channels with least interference. Users change their smart phones in 2 years and laptops in 3 years’ time. WiFi technology also changes fast. While smart phones and laptops may have latest WiFi and other new features, the home router might still be on old technology, thus giving less speed. A Ferrari can work on normal petrol but you won’t get desired speed till you use high octane. A home at any point in time spends around Rs. 250,000 on 4-5 smart phones and 2-3 laptops every 3rd year. New dual band 5 Ghz WiFi router would cost ~ Rs. 5,000 and this is a onetime investment, good for 2-3 years. It’s better to ask your ISP to install these routers so that you get better service and support. ISPs usually don’t make money in hardware sales. You can also buy these routers from any computer shop if you think your ISP is selling them at higher price. A small investment will definitely bring more speed to your home Internet. More devices can be connected simultaneously and your tech headache and frustration would be minimised, if not eliminated. Install the router in a central location of home so that signals cover as many rooms as possible. Router should be out in open, not in a cabinet or under a desk to beam a clear signal. One router is good for 2-3 rooms. If you’ve more rooms, you need to install another router. Whatever you do, be patient. In these trying times, everything takes longer. Techs working at ISPs are humans. Like medics, they’re working at front lines to make sure new connections are installed, kept working 24 x7 and phone calls and emails answered with minimum wait time. They deserve empathy and respect because they’re keeping you safe and happy within your homes. The writer is CEO/Co-founder of Nayatel and founding member of ISPAK
May 21, 2020
On popular demand, Nayatel launched Unlimited Bundle Extreme for a faster experience online. After the success of the much popular Unlimited Bundle Plus, Extreme promises an even seamless viewing experience @50 Mbps on: Netflix YouTube Facebook Instagram Google Hangout Google Play Store Google Drive All this with the added benefit of Unlimited Downloads; any volume consumption on these sites is not deducted from the usual monthly plans, The new package is now available for all Nayatel Home customers via Customer Portal or My Nayatel App in just Rs. 649/month+ tax (additional). To Subscribe: Login to customer.nayatel.com Click on Unlimited Bundle Select Unlimited Bundle Extreme Enjoy
April 9, 2020
As the pandemic slowly marks Pakistan, the more we all need to connect with our loved ones. Nayatel, in this time of need, has introduced 300 minutes to any cellular network on Pakistan from its landline numbers in just Rs. 200 with Mobile Offer. The offer comes in a time when we all need to stay at home but stay connected to those we love. Over the years, Nayatel has always proven itself to be ahead of the curve with its reliable telephony solutions and zero line rent. As the company continues to expand in major cities of the country, it has made Intercity Nayatel to Nayatel calls free for all customers; Islamabad, Rawalpindi, Faisalabad and Peshawar. To avail Nayatel Mobile Offer, choose any of the following: Log in to the Customer portal Download My Nayatel App SMS: SUB < SPACE > MO < SPACE > Number1, Number2 and send to 0302 8555 941-2. So hurry up and subscribe to Nayatel Mobile Offer today and stay connected.
April 9, 2020
Nayatel has kept up its tradition of listening to the customer and exceeding expectations. As the customers demanded higher speed in these perilous times, Nayatel increased the speed of its infamous social bundle, Unlimited Bundle Plus to a high of 50 Mbps from 30 Mbps with no change in price. The speed is higher than any home package of the company and comes with Unlimited Downloads for the following sites: Netflix YouTube Facebook Instagram Google Hangout Google Play Store Google Drive The upgrade is available for all Nayatel Home customers till 5th May 2020. So, subscribe and enjoy the latest content at extreme high speed. To subscribe: Login to customer.nayatel.com Click on Unlimited Bundle Plus Button Click on Confirm Button