Managed Services

As an extension of our Telecom services, Nayatel has developed IT Managed Services that deliver substantial value to all its customers, when outsourcing is in picture. We leverage years of experience, proven processes and industry best practices to deliver reliable services to help you succeed.

We offer consulting, outsourcing and infrastructure setup services in fields of IT help desk, data and voice network management, application management and disaster recovery whilst providing best-practice, cost-effective Managed Services to keep your business running at its best.

IT Help Desk

Do you want to sit back and let your users experience top notch customer support? We bring our IT help desk services to meet your desired service level. Our diversified help desk services scales from small and medium enterprises to corporate level.

  • Desktop/laptop OS and office installation
  • LAN troubleshooting and associated remedies
  • On site & off site customer support
  • Incident and call management
  • Performance and service level reporting

Network & Application Management

Looking for state of the art new network deployment or an upgrade of your existing setup? Meet our engineers to have consultancy, designing, commissioning or up-gradation of your data or voice network(s). We bring our years of industry experience in following areas which will ensure fast, secure and reliable network performance.

  • Network planning, designing, and deployment
  • Network device(s) management and on-site/off-site support
  • Network monitoring and performance reporting
  • Bandwidth, application control and management
  • Network infrastructure audit and consultancy
  • Ticket & call logging application development and maintenance

Disaster Recovery

Our state of art infrastructure provides cost effective and reliable disaster recovery solutions to our valuable clients.

  • DR site design and implementation
  • IT Hardware maintenance programs
  • Core/Key IT component identification
  • Data backup and recovery

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