Terms and Conditions - Nayatel

Terms and Conditions


  • To avail full speed of your package via Wi-Fi, additional access point might be required.
  • Once allowed volume is utilized, additional usage will be charged as per prevailing rates.
  • Or volume packages – Extra GB's can be purchased via the customer portal.
  • Any unused volume will be carried forward to next month.
  • Customers will be able to transfer/receive volume through Volume Transfer facility.
  • In case more than 1 connection is required on one ONT, a special request needs to be put forth via sales.
  • Customers having 2 connections on one ONT and availing Unlimited Bundle on one connection will need special approval (from Sales) for Unlimited Bundle on second connection.
  • In case of any misuse of Nayatel Connection, the company holds right to terminate services without prior notice.
  • Government taxes applicable

Nayatel Sales: (09:00 am to 05:30 pm) Monday to Saturday
Billing: (09:00 am to 05:30 pm)
Support: 24*7

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Connection Charges